Therapy Policies

• We require 24 hours notice to cancel or re-schedule an appointment or a 50% charge will be applied
• All courses must be paid for in advance and are valid for 1 year for beauty and 18 months for hair services from the day of purchase
• Terms and Conditions apply to all our promotions, which are subject to availability
• Gift Cards are valid for 1 year and are non-refundable
• We stock and use a wide range of retail products including:
  Aveda, L’Oreal, Dermalogica and Kerastase
• Please note that products are non-returnable